If you purchased your jewelry from JCK Demo, all repairs are free for life, no questions asked.
Not from JCK Demo? No problem! We will evaluate your jewelry to determine the estimated cost of repairs.
EXPERIENCE
In the jewelry business for 47 years.
GUARANTEE
90 day guarantee on repairs.
FREE
Free Cleaning and inspection, anytime.
SPECIAL
20% off on your first repair.
Fast
Expert in-house repairs, never outsourced.
If you've got a question or a repair that seems more complicated, please feel free to fill out this form and set up a time to meet with our experts.
The best way to get your jewelry repaired is to stop into one of our showrooms. No appointment necessary.
MAKE AN APPOINTMENT
Free Jewelry cleaning & inspection, for everyone at anytime
Repair services
- Ring sizing
- Rhodium plating
- Soldering
- Diamond setting
- Engraving
- Ring removal
- Stone tightening
- Custom work
- Refurbishing and polishing
- Chain repair
- + MORE
FREQUENTLY ASKED QUESTIONS
How long do repairs take?
Most repairs take one week to complete. Your repair will go into a queue based on the day you drop it off at one of our stores. If you need something done quickly, please give our stores a call or submit an appointment request above.
Do i need to have my jewelry inspected?
Our NO FINE PRINT WARRANTY does NOT require any inspections. However, it is recommended to get your jewelry cleaned and inspected about every 6 months. If there is something that needs to be done, we will let you know and make arrangements to have it repaired.
What is a clean and check?
A clean and check is the process of inspecting your jewelry. Stop in anytime and ask for a clean and check! It's FREE! A representative will take a look at your jewelry under a microscope, check for any loose stones or other damage that may need to be addressed. If everything looks great, we will professionally clean and steam it for you while you wait. If there are repairs needed, we will let you know and help you get it taken care of.
My white gold ring is turning yellow; What do i do?
All white gold has a plating called rhodium on it. It is rhodium that creates the white metal color on your ring. Over time, this plating can wear off. When this occurs, simply bring in your ring to get re-rhodium plated and polished. We recommend doing this no more than once a year in order to keep the integrity of your ring for as long as possible.